About us

Frequently Asked Questions

Find the answers to all your questions on our software outsourcing and consulting services.

FAQ categories
    Add a header to begin generating the table of contents

    FAQs: General

    The two main services offered by Zartis:

    We are originally an Irish-based company and our headquarters are in Cork, Ireland. Today, our operations and engineering teams are working remotely from various locations across EMEA and LATAM. Check out our locations!

    We believe the success of each collaboration lies in transparency and ensuring a good flow of communication. If something is going wrong, we will tell you, and if something is going wrong from your perspective, we would expect you to tell us so we can address it as soon as possible. To ensure that, for each collaboration, we assign a point of contact on the technical side and on the business side. On the technical side, this would usually be the most senior team member, who will act as a point of contact for escalation or technical questions. On the business side, we assign an Account Manager, whose role is to ensure there is regular feedback gathered and act as a main point of contact for anything you need throughout the collaboration.

    Zartis has experience across a number of domains such as fintech, banking,  medtech, logistics, automotive,  edtech, renewable energy, telco, and e-commerce, among many others.

    At Zartis, we have extensive experience in a large array of web development technologies, including a strong focus on JavaScript/TypeScript (Angular, React.js, Vue.js, and Node.js), .NET, Java, Python, Scala, Kotlin, and Golang. Additionally, we work extensively with cloud-based technologies, such as AWS, Azure and Google Cloud. The majority of our engineers work across software development, QA and DevOps.

    Zartis is ISO 27001 certified and all of our engineers attend security training as part of their onboarding. Additionally, our InfoSec Manager conducts regular audits to ensure we are up to standard across all functions of the company.

    We work with clients across domains such as medtech, edtech, and renewable energy, where a high security posture is critical and we take security very seriously.

    For more details on our information security practices, you can review our Information Security Policy Statement.

    FAQs: Dedicated teams

    A dedicated development team is a team of engineers hired through an outsourcing provider, who work in a fully integrated way with your existing team. A team can be a single engineer or 25+, depending on your needs.

    Working with dedicated developers has many of the advantages of an in-house team (full integration into your existing team and processes), with some additional benefits including flexibility around scaling a team down over time as your needs evolve.

    Our clients use dedicated developers when they need to scale their engineering resources very quickly but have issues hiring locally, or want to avoid the bureaucracy and logistical challenges of operating across multiple locations.

    Tell us what you need and we will put together a team for you. We run our own recruitment process, and you only talk to the selected few engineers we recommend for your dedicated team, with a full right to veto. We take care of all the operational aspects of the collaboration including hardware, IT support, ensuring we are fully compliant with local regulations etc. You save time on recruitment and operational challenges, while keeping control over who works on your code.

    Our engineers are based across EMEA and LATAM. While we have offices in Ireland, Spain, Poland, and Germany, we are a remote-first company and most of the Zartis engineers are working remotely from European and North American time zones.

    On average, it takes 4-6 weeks to set up a new team. This can vary somewhat, depending on the location where we are setting up the team and the size of the team.

    Check out some of our case studies:

    There is no one-size-fit-all answer to this question – it comes down to how your in-house team is structured and how important time zone overlap is to you. 

    For some Zartis clients whose teams need to collaborate very closely throughout the day, nearshoring is the better solution, as engineers are located in similar time zones. 

    For others, who have their own clients spread across the globe and work in a highly distributed manner, having developers in different time zones provides flexibility and more coverage.

    In the context of software engineering, it is often referred to as dedicated development or software team extension. Staff augmentation is a service in which you augment your existing team through an outsourcing provider. The developers from the outsourcing company (such as Zartis) work closely with your own teams, as a seamless extension of your internal resources. 

    Tell us what you need and we will find the software engineers that best suit your needs. You only pay for the days engineers work, while we take care of holidays and eventualities, such as sick leave, parental leave etc. Additionally, we take care of all operational aspects of the collaboration including hardware, IT support, ensuring we are fully compliant with local regulations etc. You save time on recruitment and operational challenges, so you can focus on building software faster.

    Yes, we ensure you have the final say on who joins your team. All engineers who are sent to you have passed our rigorous recruitment process and were approved by our own technical team. We recommend you talk to them to ensure they are the right cultural and technical fit from your perspective as well. This way we make sure you are happy with everyone joining your team, with minimal investment of your time and resources interviewing.

    Yes, we have teams of 1 to 25+ software engineers, ranging in size based on our clients’ needs.

    Yes, the IP is entirely yours.

    We work on a time and materials model with daily rates. You only pay for the days the engineers work, while we take care of holidays and eventualities such as sick or parental leave.

    Yes, we take care of the hardware purchase, maintenance and IT support for all of our dedicated development teams.

    Team members are assigned full-time to your team.

    Here are the three areas we believe make us a good company and a good partner.

    Our Technical Expertise and Flexibility

    Our team of subject matter experts, led by our CTO, have expertise across a wide range of technologies and sectors. We understand the requirements, both technical and cultural, of a small company building an MVP are different from those of a large multinational firm, trying to modernise or consolidate its technology stack. We understand the regulatory requirements of various industries, and that guides our technological decisions. We aim to understand your needs – current and future – and set up a collaboration that will ensure we bring the most value to your business.

    Company Values and Culture 

    When it comes to choosing our partners for software development and consulting projects, we only take on good clients with interesting projects, who believe in treating people respectfully, and who focus on working to high standards. Engineers enjoy working at Zartis, as evidenced by our 4.9/5 rating on Glassdoor after 80+ reviews. In the fourteen years we have been in business, we have consistently worked hard to live up to our values and to continually improve as a company.

    We Tell the Truth

    If there is an issue – a problem, a delay, or a setback – we work actively to solve it collaboratively with our customers. Our clients trust us, not because we are perfect, but because we believe in being upfront, and not hiding small problems. This makes it easy to partner with Zartis, and it is one of the reasons that our customers stay with us in the long term.

    FAQs: Consulting services

    We provide consulting services in the areas of software architecture, infrastructure, process optimisation, QA, DevOps, and modernising legacy applications. Some examples of projects we have been involved in include creating MVPs for entirely new products, optimising existing systems and processes for scalability, and re-engineering legacy systems to bring them into the new world.

    We work on a time and material model with daily rates. You only pay for the time our experts dedicate to your needs. Depending on your needs and requirements, we can set up the consulting collaboration on an on-going part-time basis or as a shorter, fixed term consult. We can provide a rough estimate as to the amount of time and resources we foresee your requirements will take.

    The duration of a software development consulting project can vary depending on your needs and requirements. There is no minimum time commitment requirement for our consulting collaborations, which vary from a few working days to several months on an ongoing part-time basis.

    Don’t reinvent the wheel. Learn from experts, who have seen it all before and can help you speed up and improve your product development, while avoiding the pitfalls.

    Ultimately, the choice of a technology consulting firm to partner with comes down to technological and cultural fit. On the technology side – a good fit in most cases would be a provider who has experience in what you’re working in and understands the challenges of your domain. On the culture side – a partner should share your values when it comes to how to work with engineers and run an open and transparent collaboration.

    Depending on your specific needs, we can provide high-level technical consulting. Our team of subject matter experts can work with you on a short or long term basis, providing concrete advice in areas such as: architecture, infrastructure and process improvement.

    Some of the most common types of projects we have worked on include: helping companies modernize their existing technologies – migrating to newer technologies, from monolith to microservices, from on-premise to cloud, optimising processes, designing a solution from scratch for start-up companies.

    We have worked across multiple industries including fintech, logistics and fulfilment, edtech, medtech, renewable energy, e-commerce, automotive, travel, and media technology. We understand the different demands of different sectors, including the heavy regulations and compliance requirements in some. To that end, we are ISO 27001 certified and put a strong focus on security and compliance.

    We have deep expertise across most common technologies, including, but not limited to JavaScript/TypeScript (React, Angular, Vue.js, Node.js), .NET, Java, Python, Scala, Golang, and in cloud technologies, such as AWS, GCP, and Azure.

    Here are the three areas we believe make us a good company and a good partner.

    Our Technical Expertise and Flexibility

    Our team of subject matter experts, led by our CTO, have expertise across a wide range of technologies and sectors. We understand the requirements, both technical and cultural, of a small company building an MVP are different from those of a large multinational firm, trying to modernise or consolidate its technology stack. We understand the regulatory requirements of various industries, and that guides our technological decisions. We aim to understand your needs – current and future – and set up a collaboration that will ensure we bring the most value to your business.

    Company Values and Culture 

    When it comes to choosing our partners for software development and consulting projects, we only take on good clients with interesting projects, who believe in treating people respectfully, and who focus on working to high standards. Engineers enjoy working at Zartis, as evidenced by our 4.9/5 rating on Glassdoor after 80+ reviews. In the fourteen years we have been in business, we have consistently worked hard to live up to our values and to continually improve as a company.

    We Tell the Truth

    If there is an issue – a problem, a delay, or a setback – we work actively to solve it collaboratively with our customers. Our clients trust us, not because we are perfect, but because we believe in being upfront, and not hiding small problems. This makes it easy to partner with Zartis, and it is one of the reasons that our customers stay with us in the long term.

    FAQs: Others

    Achieve successful and secure growth with future-ready strategies.

    Do you have more questions?

    Start a conversation