Frequently Asked Questions

Find the answers to all your questions on our software outsourcing and consulting services.

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    FAQ - General

    The three main services offered by Zartis:

    We are originally an Irish-based company and our headquarters are in Cork, Ireland. Today, our operations and engineering teams are working remotely from various locations across EMEA and LATAM.

    Zartis has experience across a number of domains such as fintech, medtech, logistics, edtech, renewable energy, e-commerce, among many others.

    At Zartis, we have extensive experience in a large array of web development technologies, including a strong focus on Javascript/Typescript (Angular, React.js, Vue.js and Node.js), .NET, Java, Python, Scala, Kotlin, and Golang. Additionally we work extensively with cloud-based technologies, such as AWS, Azure and Google Cloud. The majority of our engineers work across software development, QA and DevOps.

    Zartis is ISO 27001 certified and all of our engineers attend security training as part of their onboarding. Additionally, our InfoSec Manager conducts regular audits to ensure we are up to standard across all functions of the company.

    We work with clients across domains such as medtech, edtech and renewable energy, where a high security posture is critical and we take security very seriously.

    For more details on our information security practices, you can review our Information Security Policy Statement.

    We believe the success of each collaboration lies in transparency and ensuring a good flow of communication. If something is going wrong, we will tell you, and if something is going wrong from your perspective, we would expect you to tell us, so we can address it as soon as possible. To ensure that, for each collaboration, we assign a point of contact on the technical side and on the business side. On the technical side, this would usually be the most senior team member, who will act as a point of contact for escalation or technical questions. On the business side, we assign an Account Manager, whose role is to ensure there is regular feedback gathered and act as a main point of contact for anything you need throughout the collaboration.

    Here are the three areas we believe make us a good company and a good partner.

    Company Values and Culture 

    Engineers like working at Zartis, as evidenced by our 4.9/5 rating on Glassdoor after 60+ reviews. We only take on good clients with interesting projects, who believe in treating people respectfully, and who focus on working to high standards. This is also the reason people tend to stay long after they join. In the twelve years we have been in business, we have consistently worked hard to live up to our values, and to continually improve as a company.

    We Tell the Truth

    In case there is an issue within a team; a problem, a delay, a setback, we work actively to solve that issue collaboratively with our customers. We have a lot of trust from our clients, not because we are perfect, but because we believe in being upfront, and not hiding small problems. This makes it easy to partner with Zartis, and is one of the reasons that our customers stay with us for the long term.

    A Threefold Value Proposition

    We have a very high technical bar to work at Zartis, and a great developer community, which allows us to do three things. One is that we help our clients to deliver high quality software. The second element of value stems from the fact that our highly experienced engineers can help the clients own team to improve. We do not have a belief that we know everything, however, we have a lot of expertise in modern application development, so we can help transmit knowledge and experience to customer teams. The third part is our developer community: we have multiple teams working with many different technologies, who have seen it all - when facing a technical challenge or an important decision - you can tap into the know-how of your own team, but also the larger Zartis developer community. We share technical knowledge while always protecting client IP.

    FAQ - Dedicated Development Teams

    A dedicated development team is a team of engineers hired through an outsourcing provider, who work in a fully integrated way with your existing team. A team can be a single engineer or 25+, depending on your needs.

    Working with dedicated developers has many of the advantages of an in-house team (full integration into your existing team and processes), with some additional benefits including flexibility around scaling a team down over time as your needs evolve.

     

    Our clients use dedicated developers when they need to scale their engineering resources very quickly, but have issues hiring locally or want to avoid the bureaucracy and logistical challenges of operating across multiple locations.

    Tell us what you need and we will put together a team for you. We run our own recruitment process, and you only talk to the selected few engineers we recommend for your dedicated team, with a full right to veto. We take care of all operational aspects of the collaboration including hardware, IT support, ensuring we are fully compliant with local regulations etc. You save time on recruitment and operational challenges, while keeping control over who works on your code.

    Our engineers are based across EMEA and LATAM. While we have offices in Ireland, Spain, Poland and Germany, we are a remote-first company and most of the Zartis engineers are working remotely from European and North American time zones.

    On average, it takes 4-6 weeks to set up a new team. This can vary somewhat, depending on the location where we are setting up the team and the size of the team.

     

    Check out some of our case studies:

    In the context of software engineering, it is often referred to as dedicated development or software team extension. Staff augmentation is a service in which you augment your existing team through an outsourcing provider. The developers from the outsourcing company (such as Zartis) work closely with your own teams, as a seamless extension of your internal resources. 

    Tell us what you need and we will find the software engineers that best suit your needs. You only pay for the days engineers work, while we take care of holidays and eventualities, such as sick leave, parental leave etc. Additionally, we take care of all operational aspects of the collaboration including hardware, IT support, ensuring we are fully compliant with local regulations etc. You save time on recruitment and operational challenges, so you can focus on building software faster.

    There is no one-size-fit-all answer to this question -it comes down to how your in-house team is structured and how important time zone overlap is to you. 

     

    For some Zartis clients, whose teams need to collaborate very closely throughout the day, nearshoring is the better solution, as engineers are located in similar time zones. 

     

    For others, who have their own clients spread across the globe and work in a highly distributed manner, having developers in different time zones provides flexibility and more coverage.

    We work on a time and materials model with daily rates. You only pay for the days the engineers work, while we take care of holidays and eventualities such as sick or parental leave.

    Team members are assigned full-time to your team.

    Yes, we ensure you have the final say on who joins your team. All engineers, who are sent to you have passed our rigorous recruitment process and were approved by our own technical team. We recommend you talk to them to ensure they are the right cultural and technical fit from your perspective as well. This way we make sure you are happy with everyone joining your team, with minimal investment of your time and resources interviewing.

    Yes, the IP is entirely yours.

    Yes, we take care of the hardware purchase, maintenance and IT support.

    FAQ - Software Consulting Services

    We provide consulting services in the areas of software architecture, infrastructure, process optimization, QA, DevOps, and modernizing legacy applications. Some examples of projects we have been involved in include creating MVPs for entirely new products, optimizing existing systems and processes for scalability, re-engineering legacy systems to bring them into the new world.

    Don’t reinvent the wheel. Learn from experts, who have seen it all before and can help you speed up and improve your product development, while avoiding the pitfalls.

    Ultimately, the choice of a technology consulting firm to partner with comes down to technological and cultural fit. On the technology side - a good fit in most cases would be a provider who has experience in what you’re working in and understands the challenges of your domain. On the culture side - a partner should share your values when it comes to how to work with engineers and run an open and transparent collaboration.

    Depending on your specific needs, we can provide high-level technical consulting. Our team of subject matter experts can work with you on a short or long term basis, providing concrete advice in areas such as: architecture, infrastructure and process improvement.

    Some of the most common types of projects we have worked on include: helping companies modernize their existing technologies - migrating to newer technologies, from monolith to microservices, from on-premise to cloud, optimising processes, designing a solution from scratch for start-up companies.

    We have worked across multiple industries including fintech, logistics and fulfillment, edtech, medtech, renewable energy, ecommerce, automotive, travel and media technology. We understand the different demands of different sectors, including the heavy regulations and compliance requirements on some. To that end, we are ISO 27001 certified and put a strong focus on security and compliance.

    We have deep expertise across most common technologies, including, but not limited to Javascript/Typescript (React, Angular, NodeJS), .NET, Java, Python, Scala, Golang and deep expertise in cloud technologies, including AWS and Azure.

    We work on a time and material model with daily rates. You only pay for the time our experts dedicate to your needs. Depending on your needs and requirements, we can set up the consulting collaboration on an on-going part-time basis or as a shorter, fixed term consult. We can provide a rough estimate as to the amount of time and resources we foresee your requirements will take.

    FAQ - Innovation Outsourcing

    Innovation outsourcing is a business strategy whereby a company delegates the idea generation for new products, the development of strategies for introducing these products on the market — or both — to external service providers. 

    Fast-track your own innovation journey by getting expert help. Learn from the expertise of specialists to avoid common mistakes and go for best practices. Outsourcing your innovation efforts to the degree that works best for you and enjoy the flexibility of having ad-hoc experts, whom you might not need full-time in the long-run.

    The most common requests we get at Zartis are to help companies modernize their existing systems. Some examples include moving from on-premise to cloud or optimising the way cloud services are used in order to achieve better cost-efficiency; migrating from a monolith application to microservices; migrating from an old version of a framework to a newer or different one; optimizing and automating deployment processes and implementing CI/CD.

    In case you’re planning an innovation-based project in your organization, innovation outsourcing can help you in two ways: getting expertise you might lack inhouse and/or hiring dedicated developers to deliver on your innovation strategy. The option you choose and the degree to which you outsource your innovation efforts should be entirely suited to your particular goals and needs. At Zartis, we also put a huge focus on knowledge sharing and knowledge transfer, making your in-house team future-ready.

    We have worked across multiple industries including fintech, logistics and fulfillment, edtech, medtech, renewable energy, ecommerce, automotive, travel and media technology. We understand the different demands of different sectors, including the heavy regulations and compliance requirements on some. To that end, we are ISO 27001 certified and put a strong focus on security and compliance.

    We have deep expertise across most common technologies, including, but not limited to Javascript/Typescript (React, Angular, NodeJS), .NET, Java, Python, Scala, Golang and deep expertise in cloud technologies, including AWS and Azure.

    FAQ - Other

     

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