The Guest – Eric Matteson, CTO at Accurx
Eric Matteson is a seasoned engineering executive with over 25 years of industry experience. He is now the CTO at Accurx, a company dedicated to optimising communication between healthcare professionals and patients.
In this episode, we interview Eric, who shares his dynamic 25-year career journey from early leadership roles at Microsoft, Amazon, Blizzard and several startups before joining Accurx. Eric discusses his leadership approach to building effective cultures, highlighting that every company requires a unique blend of principles tailored to its people, product, and context—rather than simply replicating past playbooks.
Some highlights of this episode include:
- Cultural Challenges & Rebooting Culture at Accurx
- Adapting Leadership Principles to Fit the Organization
- Re-architecting Systems & Cultural Change
- AI’s Role in Engineering & the Future of Work
Q: So, you’ve identified that things need to change. How do you actually put it into practice then? How do you make it happen?
“Measure everything. There are a number of answers to this. The first is that you have to get both the people in the trenches and those in the executive room on board with the same change; though it may look very different to each group. What I mean is that when I go into the boardroom, the way I talk about it is quite different from the way I speak to engineers, even though I’m telling the same story. I need to communicate in a way that’s relevant to each audience. I have to help my CEO understand why they hired me to fix a productivity problem, and why I’m here talking about culture, values, and ways of working — instead of just hurrying up and rewriting the code so we can ship features faster. And then it’s all about consistency.”
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